Terms & Conditions

All prices quoted are subject to the main and equipontnetial bonding being in an adequate condition and there are no latent defects in the existing electrical installation that could cause problems to any new protective devices.


All work will be carried out to the Institute of Engineering and Technology Requirements for Electrical Installations, 18th Edition, BS7671 (2018).

Upon completion, the relevant Electrical Installation/ Minor Works Certificate detailing the works will be issued. A further Certificate complying with Part P of the Building Regulations, and registered with the local council, will be issues by Elecsa Certification. 


Please find enclosed a copy of our Part P Approved Contractor Certification and a six year guarantee provided by the Electrical Contractors Association against the possibility that any works carried out by Better Heating and Lighting Ltd are found not to conform to BS7671 (2008) and Parts 4 & 7 of the Building Regulations.

All estimates are valid for one month from the stated date. Upon acceptance of an estimate, you have fourteen days to cancel should you wish. If you require rods to be carried out before the fourteen days have passed, you will need to waiver your right to cancel in writing. A deposit of thirty percent of the total price including VAT is required upon acceptance of this estimate.

All circuits worked with will be tested for continuity, polarity, insulation resistance and earth loop impedance during the course of the works and if any problems are found these will be reported. Any items that are found to be contrary to BS7671(2018) will be noted and a report issued. 

Title to any goods or materials supplied by Better Heating and Lighting Ltd to the customer shall not pass to the customer but will be retained by the company until payment in full for such goods has been made by the customer to the company. 

Full and complete payment is required within fourteen days of the date of the invoice. Any monies still outstanding after that date will be subject to an interest at 8% per month or part thereof. All prices quoted are subject to Value Added Tax at the current rate. 

Any contract arising from any estimate is deemed to be made at our business address.

No responsibility is accepted for making good to the plaster and or decorations. Floor coverings maybe taken up where necessary but no guarantee is given that they will be replaced in the same condition as old Lino will often crack if disturbed. Similarly other floor coverings, i.e. hardboard and carpets, will be relaid but again no guarantee is implied that they will be as good as originally laid.